Whenever a stored box needs to be retrieved, we locate it from within our storage facility and deliver it to your premises. Our operating procedures ensure that all faxed requests for box retrievals received by 4:00 pm are guaranteed to be delivered on the next working day.
For urgent requests we offer a same-day 4-hour response should this be required. We take complete responsibility for deliveries and use only our own uniformed staff and liveried vehicles for this service. There is no need for you to keep track of who received the retrieved box since we do this for you.
Should you wish to retrieve a file rather than a complete box, we will access your box and retrieve the relevant files on your behalf. We label the files so that you can identify them in the future as retrieved ones and seal them in heavy-duty pvc pouches. In order to maintain security and give you total peace of mind, we operate this service only with your prior written authorization.
Return of Previously Retrieved Boxes or Files
When a retrieved file or box is no longer required, just use your order form to fax or e-mail us to arrange collection.