We now have an FAQ list that we hope will help you answer some of the more common ones.
Why do I need to keep important documents and records?
There are usually legal and statutory requirements dictating the governance of records. That doesn’t mean you have limitless space to store them. You need a dedicated space to secure years worth of paper documents, hardware, and other material that is secure, out of sight, but never out of mind.
What are the benefits of a professional record management solution?
Efficiency. Security. Access. Peace of mind. A professional record management solution helps you stay compliant with regulations, clears out space in your offices, and provides easy access with full visibility.
How is this better than putting records in a warehouse?
Our dedicated storage facilities are secure from weather, fire, crime, and other emergencies. No matter what, your records are protected. Your information is safe.
Can a document management solution help with business continuity and disaster recovery?
Absolutely. If there’s a fire in your building or a storm damages your facilities, we’re keeping your documents safe. We can help you get on your feet and get back to normal.
Do you store and manage other types of media records?
We store magnetic tape backups, medical X-rays, film, photographs, and other physical media. Offsite media vaults keep them safe and accessible. It’s vital to make sure that these facilities are controlled for temperature, humidity, and are completely fire suppressant.
What kind of documents and records do you store?
We store all files, books, and paper documents including invoices, contracts, legal papers, HR records, and more.
What industries do you help maintain regulatory compliance?
Our facilities and processes are designed to help ensure compliance in the financial, legal, healthcare, insurance, and many more industries. We are also designed to keep governments in compliance with all their statutory requirements.
Do you securely transport my documents?
Absolutely. It starts with hand-held scanners that provide constant tracking and a verifiable chain of custody. These are secure vehicles with highly-trained transportation specialists.
How much do records management and document storage cost?
There’s no one set price. It depends on the number of records and the type of media. Connect with one of our service specialists to walk you through all the options. We’re here to make sure you get the storage solution that best fits your needs.
What do I do with documents once the retention period has passed?
Great question! We recommend securely shredding them with an industrial cross-cut process that guarantees Chain of Custody and Proof of Destruction documentation. Also once the retention period is shared at the time of initial indexing, we alert you when the records become inactive. We also provide a Certificate of destruction once your records are securely shredded and sent for recycling.
I am a current customer with questions?
Please call us with your questions and we will respond with an answer to your question within 24 hours. If you need immediate assistance please call our Customer Service Department directly at +91 22-42313300
